Ordering & Return policy
We at BellaPierre Cosmetics want your online experience to be enjoyable, simple and successful; we have created a friendly ordering, shipping and payment process.
Please review our policies and procedures and let us know if you have any questions or concerns by contacting us at: orders@bellapierre.com. Most credit and debit card orders are shipped on the same business day. Mail or Fax orders are shipped once payment is received.
Ordering Methods
Online: | Click on "Add to Bag" and then "Check out" |
Phone: | By calling Toll Free 1-888-9823-552 (Monday to Thursday from 9:00am-4:00pm PST, Friday 9:00am-2:00pm PST) Outside the U.S. call: +1 (818) 701-7906 |
Payment Options
Online orders can be paid by credit card, debit card, or Google & Apple Pay. We accept the following credit cards: VISA, MasterCard, American Express, and Discover. We also accept most bank VISA or MasterCard debit cards.
Orders sent via physical mail can be paid by credit card, cashier's check, or money order.
![visa](/media/bp/payment-methods/pm-visa.png)
![master](/media/bp/payment-methods/pm-master.png)
![American Express](/media/bp/payment-methods/pm-amex.png)
![Discover](/media/bp/payment-methods/pm-discover.png)
![Paypal](/media/bp/payment-methods/pm-paypal.png)
![Apple Pay](/media/bp/payment-methods/pm-apple.png)
![GPay](/media/bp/payment-methods/pm-gpay.png)
![AfterPay](/media/bp/payment-methods/pm-afterpay.png)
![Stripe](/media/bp/payment-methods/pm-stripe.png)
Order Status and Returns
Email us Monday to Thursday from 9:00am-4:00pm PST, Friday 9:00am-2:00pm PST at orders@bellapierre.com or use Order status form
Return and Cancellation
As part of our commitment to customer service Bellapierre offer a fair policy on all returns. We like our customers to be satisfied with every purchase.
- Our customers may return the item(s) for an exchange within fourteen (14) days or return within fourteen (14) days of purchase.
- When returning an item(s), all parts, pieces and printed materials must be in their original unopened packaging, in order to be eligible for a refund.
- A handling/restocking fee of 20% of the original purchase price may be assessed on returned products, unless given "good cause"; to be determined at the sole discretion of bellapierre.com.
- bellapierre.com is not responsible for misdirected returns. If you paid for your order with a credit card, a credit will be issued and will appear on your next billing statement depending on the closing date.